> ## Documentation Index
> Fetch the complete documentation index at: https://interceptor-docs.requestly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Proxy Not Shown Issue (Windows)

> Steps to troubleshoot when proxy is not shown in Requestly Interceptor Desktop App on Windows

If you're seeing a "No Proxy" issue in the Requestly Interceptor Desktop App on Windows, follow these troubleshooting steps:

### Troubleshooting Steps

**1. Check if default port 8281 is available and identify the process**

Verify that port 8281 is not being used by another application. Open Command Prompt and run:

```
netstat -ano | findstr :8281
```

This will show you the Process ID (PID) using this port. Then identify which process is using the port by running (replace `7136` with the PID from the previous command):

```
tasklist /FI "PID eq 7136"
```

![Check Requestly Interceptor Process on Port 8281](https://mintcdn.com/interceptor/qMKsEXgZ_YbwRJ4-/images/troubleshoot-proxy-no-shown-windows/check-requestly-process.webp?fit=max\&auto=format\&n=qMKsEXgZ_YbwRJ4-\&q=85\&s=63e19841addff9cce7ffc2ff7349bdd6)

**2. Change default proxy port if needed**

If the port is being used by an application other than Requestly Interceptor:

* Go to Requestly Interceptor Settings
* Change the default proxy port to an available port

![Set Default Proxy Port](https://mintcdn.com/interceptor/qMKsEXgZ_YbwRJ4-/images/troubleshoot-proxy-no-shown-windows/set-default-port.webp?fit=max\&auto=format\&n=qMKsEXgZ_YbwRJ4-\&q=85\&s=ca2253bab6949bfd66e2ef013b42a9c6)

**3. Try manual proxy connection (if Requestly Interceptor is using the port)**

If Requestly Interceptor is using port 8281 but you still see the "No Proxy" issue:

![Use ipconfig to connect to proxy](https://mintcdn.com/interceptor/qMKsEXgZ_YbwRJ4-/images/troubleshoot-proxy-no-shown-windows/use-ipconfig.webp?fit=max\&auto=format\&n=qMKsEXgZ_YbwRJ4-\&q=85\&s=ec1e093bfdcaf19614b53b84c86bb6dc)

* Get your local `IPv4` address by running `ipconfig` in Command Prompt
* Try connecting to the proxy manually using your local IP and port 8281
* Configure your system or browser to use this proxy: `<your-local-ip>:8281`

### Still Having Issues?

If the above steps don't resolve your issue, please reach out to us via [email](mailto:contact@requestly.io) for further assistance.


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